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mardi 22 mars 2016

Failed OTA update MarshMallow XT1068

My phone is Moto G 2014 XT1068 Dual SIM with 5.02 Lollipop. The phone is unlocked but unrooted. I received the OTA notification for upgrading to MM. The process failed. Recovery mode was "no command available" (in Italian). So I installed TWRP recovery instead. The OTA prompt aimed at updating to MM reappared. After have Launched the updating process, the phone entered in TWRP recovery displaying the following error message:

"Package expects build fingerptint of motorola/titan_retaildsds/titan_umtsds:5.0.2/LXB22.99-16.3/5:user/release-keys or motorola/titan_retaildsds/titan_umtsds:6.0/MPB24.65-34/31:user/release-keys; this device has Motorola/omni_titan/titan:5.1.1/LYZ28J/2:eng/test-keys.
Updater process ended with ERROR: 7
Error installing zip file '/cache/Blur_Version.22.56.3.titan_retaildsds_retaildsdsal l.en.03.zip
Done processing script file
MTP Enabled".

Any suggestion to allow OTA update to work properly?

Thank in advance.


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